* One-Off Set Up Fee €249. For full details of what’s included see master list below. Max total list size 7500 subscribers. Custom packages available on request.
Frequently Asked Questions
👉 Do I need to have my own Mailchimp or newsletter software account?
No, you don’t need to subscribe to or manage any email platforms. We handle the entire distribution infrastructure for you as part of our fully managed service. If you already have an existing subscriber list on another platform, we will securely migrate it during your onboarding setup.
👉 What do I need to provide you each month for the campaigns?
Simply send us your raw content—this can be bullet points, a rough draft, a link to a recent blog post, or a few product photos. Our team takes your raw inputs and turns them into beautifully structured, engaging and professional layout blocks within your template ready for your final approval before we press send.
👉 Where is my data stored and is it GDPR compliant?
Your security and privacy are our priorities. All subscriber databases and campaign assets are securely hosted on enterprise-grade AWS and our server infrastructure located strictly within the UK and EU. Your data never leaves regional jurisdictions, making it fully compliant with UK and European data sovereignty laws. Our server partner (Manchester, UK) is ISO 27001 certified & fully protected by 24/7 monitoring.
👉 Am I locked into a long-term contract?
Not at all. ClickAndSend operates on a flexible, flat-rate monthly subscription model. There are no sneaky long-term commitments or tie-ins. You can upgrade, downgrade, or cancel your package at any time if your business needs change. As our services are billed monthly, cancellation provides us with approximately 30 days’ notice and your service will continue until the end of your current billing period.
Still have questions? View FAQ
